FAQ

You can request a quote or place an order by contacting us directly through our website, by phone, or via email. We’ll guide you through the process and confirm details before production begins.

Yes! We offer rush services on many products. Turnaround times vary depending on the item and your deadline—just let us know what you need.

Some products have minimums due to material or setup requirements, but many of our services are available with no minimums. Just ask!

Absolutely. We keep artwork and order history on file to make reordering simple. Just reference your previous job or invoice number.

Because our products are custom-made, we do not accept returns. However, if there’s an error on our part or a quality issue, we’ll gladly work with you on a reprint or solution.

If your order hasn’t entered production, we can usually make changes or cancellations. Once production begins, we may be limited in what can be adjusted.

We accept credit/debit cards, ACH payments, and checks. Full payment or a deposit may be required before production begins.

Yes. We offer discounted pricing for high-volume orders, resellers, and corporate accounts. Let us know the scope of your project for a custom quote.

We prefer print-ready vector files in formats like .AI, .EPS, or .PDF. High-resolution images should be 300 DPI or higher at full size.

Yes! We have in-house designers who can create artwork or adjust existing files for print. Design fees may apply depending on complexity.

Yes. We provide digital proofs for most projects, and production doesn’t begin until we have your approval.

Yes, we ship across the U.S. via UPS, FedEx, and freight carriers for larger orders. Delivery times vary based on location and shipping method.

Once your order ships, we’ll send you a tracking number and carrier details. You can also contact us anytime for updates.